Despite being flagged as an industry-wide issue, stockouts remain an unresolved problem. Exacerbated by COVID-19 and the related global lockdowns, stockout rates jumped from roughly 10% in 2019 to 20% in early 2022. As the availability of goods decreased, consumer behavior patterns changed, the global shipping network became overwhelmed and just-in-time delivery was abandoned in favor of a “better safe than sorry” mindset, stretching the capacity of warehouses.
Read this guide to learn how supply chain leaders can apply technology to thrive in this new normal, in particular:
